Shipping policy

At Elzara, we want your jewellery to reach you safely, affordably, and on time. Below are the details of our shipping process so you know exactly what to expect.

📦 Order Processing Time

  • All orders are processed and dispatched within 1–3 business days.

  • Personalized products may take 2–5 business days to prepare before dispatch.

🚚 Delivery Timeline

  • Once shipped, orders are usually delivered within:
    4–8 business days across India

(Delivery may take slightly longer in remote or rural areas.)

💸 Shipping Charges

  • Prepaid Orders: ₹0 (Free Shipping)

  • Cash on Delivery (COD): ₹49 additional charge

We recommend prepaid orders for faster processing and secure delivery.

🔍 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/email to follow your delivery in real time.

❗ Delays

While we try our best to ensure timely delivery, delays may happen due to:

  • Weather conditions

  • Public holidays

  • Courier partner issues

We appreciate your patience and support during such rare instances.

📩 Need Help?

If your order hasn’t arrived within the estimated time or you have any shipping-related queries, feel free to reach out:

📧 support@elzara.in

We’re here to help you every step of the way.